Sample response packetORD-10425 · approved custom order disputedEvidence organization only

Sample packet · Custom order response record

Proof Packet

A clean record of the proof shown, approval captured, policy acknowledged, production note, and shipping confirmation for one approved order that was challenged.

Packet Complete

Merchant

Main Shop Embroidery

Customer

Bright Signs Co.

Order

ORD-10425

Packet

PC-2024-0518-0017

Item

Embroidered Polo Shirts

Total

$1,248.00

Proof shown

Final proof version preserved with customer-facing imagery and version history.

Front custom apparel proof on a proof sheet
Back custom apparel proof on a proof sheet

Timeline

Timestamped approval and revision history for third-party review.

v3May 17, 2024 at 5:11 PMApproved

Customer approval received

Approved final proof v3 with policy acknowledgment.

by Bright Signs Co.

v3May 17, 2024 at 4:58 PMSent

Customer viewed proof

Viewed front and back mockup proof v3.

by Bright Signs Co.

v2May 15, 2024 at 2:11 PMNeeds Review

Customer requested changes

Please reduce back logo size and center it.

by Bright Signs Co.

v1May 14, 2024 at 10:14 AMSent

Proof v1 sent

Initial design proof sent for review.

by Main Shop

Evidence sections

Each section includes source records, status, and attachments.

All Required Evidence Present
1

Proof Versions

3 filesComplete

All design proof and mockup versions shown to the customer.

Front apparel proofBack apparel proofSignage proof
2

Approval Log

2 approvalsApproved

Customer approvals and feedback with timestamps.

M. Patel
3

Policy Acceptance

1 recordSigned

Customer agreement to shop approval and production policies.

M. Patel
4

Production Notes

2 notesComplete

Notes from production, QA, and fulfillment.

Production QA evidenceThread and material evidenceDelivery package evidence
5

Shipping Proof

1 recordDelivered

Tracking information and delivery confirmation.

Shipping label evidence

Plain-language summary

Customer reviewed proof versions, requested one revision, then approved the final proof and acknowledged shop policies before production proceeded.

Attachment index

9 attached records: proof images, approval log, policy acknowledgment, production notes, QA photo, shipping label, and delivery confirmation.

ProofClerk organizes merchant-provided records. This sample packet is not legal advice, does not decide fault, and does not guarantee any processor, platform, or customer outcome.

What this packet documents

  • Which proof version was approved
  • When the approval happened
  • Which policy was acknowledged
  • When production and shipping were recorded